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Affiliation: School of Management & Commerce, Sanskriti University, Mathura

Abstract

Construction stakeholder management (SM) is a major focus of study and work in the field of project management. This is because to the fact that building SM has not done well in the previous several decades. So far, there hasn't been a detailed instrument to help manage SM performance on building projects. This review addresses the deficiency by introducing a conceptual model of SM performance attributes, including performance objectives (POs), success factors (SFs), and performance indicators (PIs), which can be utilized to manage (i.e., benchmark, enhance, monitor, and measure) the performance of construction SM. The output will be advantageous for professionals and researchers, as it allows for the selection of various features that align with the nature, kind, and phase of projects to facilitate successful management. Consequently, it offers a superior method for assessing project performance in the industry by both objectively and subjectively gauging the degree of stakeholder and organizational satisfaction in the execution of construction projects.

Abstract 43 | PDF Downloads 31

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Section
Review